
Bottlenecks as a passion?
Background
Founder Mark H. didn't set out to build workflow software. He set out to solve a problem that frustrated him for 30 years.
As an Industrial Engineering student at Arizona State, Mark spent countless hours running simulation models to optimize production lines. He'd conduct detailed time studies, gather mountains of data, run experiments to identify and remove bottlenecks. however, the simulation models were not executable and without performance data the simulation model was dead. How would i be able to translate the simulation outcomes into operations on a continuos basis. Like simulate constantly to optimize continuously.
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At leading consultancies, where Mark consulted in Technology sector and the financial services industry. Big implementations. Shiny new systems. Detailed V-model documentation. But once the consultants left? The procedures lived in Word docs and Excel sheets that quickly became outdated. Employees would find errors, lose trust in the documentation, and create their own workarounds. The knowledge walked out the door with the consultants. Focus was more about a go live deadline than caring for who will do what and when to maintain Brand after go live.
Even in highly regulated environments like pharmaceutical are procedures demanded rigorous QA documentation, Mark saw the same disconnect: beautifully documented swim lane diagrams that only consultants could understand—and that were practically impossible to follow while actually running the business.
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The Real Problem
As a manager, Mark constantly heard the same frustration: "When do I have time to get my work done?"
Plans were separated from execution. Progress tracking required constant follow-up. The most successful managers are the ones most persistent at making their teams update plans and documentation on a regular schedule.
Mark realized the fundamental flaw: businesses were documenting processes as if they were museum pieces, not living systems meant to be executed, improved, and scaled.
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The Viewors Solution
Viewors was built to bridge that gap—to create a platform where documentation, execution, and improvement happen in the same place, in real time. and where bottleneck prevention is the primary focus.
No more procedures that live in static documents. No more knowledge that disappears when consultants leave. No more asking "when do I get my actual work done?" while updating three different systems.
Instead: workflows you can actually follow while working. Documentation that updates as you execute. Continuous improvement built into every process run. And clarity that lets you scale your business without losing your standards.
We built Viewors because we lived the chaos of disconnected processes. Now we help growing businesses—from financial services firms in Bangalore to car dealers in Denmark—run their operations with the clarity and control they deserve.
Trusted by businesses across Europe and India. Built by someone who understands what it takes to actually run a business, not just document it.


What we believe
Growing businesses don't need more project management tools. They need end-to-end workflow execution that works across teams, partners, outsourcers, and regulations.
Owners shouldn't be bottlenecks. They should be leaders with clarity, not chaos coordinators drowning in admin work.
Implementation shouldn't take months. We get you up and running during the first demo, not one quarter.
Every workflow run makes the next one better. That's how you scale without adding complexity.
We learned it the hard way, so you don't have to
Endless spreadsheets, scattered emails, and disjointed workflows. We’ve experienced firsthand the chaos of unstructured processes.
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It was frustrating and slowed teams down, making work harder than necessary. Soon, we realized businesses everywhere faced the same struggles.​
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Inefficient processes weren’t just an inconvenience. They were costing companies 20-30% of their annual revenue in wasted time, effort, and resources. That’s when we decided to build a solution.
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​Designed to streamline, organize, and optimize business processes so your systems, people, and data stay aligned.
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In June 2024, we launched Viewors—an intuitive BPM platform infused with AI that brings structure and clarity to your business so teams work smarter and collaborate better.​
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Streamlined processes drive efficiency and keep everyone aligned toward the same goal – Viewors makes it happen.

"Viewors enable you to cut administrative overhead in half, by freeing resources that are currently tied up in managing, rather than executing, your core business processes. The savings are possible by focusing on one simple tool that uses AI to describe best practice, run the process and optimize before doing it again."
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​​​- Mark Heseler, Implementation Manager & Founder
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